Q: Why are you required to register to become a member?
A: As a member, you have access to over $1 million of superior quality content. Most of our content was developed exclusively for our members. To continue to grow our quality content and offer you more variety we need your support of our promotions or membership fee. We track your participation through your user name.
Q: What user name do you log-in with?
A: Users may log-in using their email address that was supplied at signup.
Q: What are your Premium Membership Fees?
A: Our Premium Membership fee is $29.88, just $2.49 per month, billed annually. This entitles you to over 50 premium version screensavers as well as full access to thousands of wallpaper, over 18,000 clip art images and more. We believe this is one of the best values on the Internet as premium version screensavers generally sell for $9.99 to $19.99 each. You can also purchase the premium version of an individual screensaver for $16.99 each.
Q: What are your renewal rates for Freeze Premium Members?
A: Your renewal rate is dependent to your expiration date. All premium members registered on or after December 1, 2005, will renew at our new annual rate of $29.88/year.
Freeze premium members registered at a lower rate will be grandfathered in at that rate if renewed before the final renewal period (30 days after expiration date).
Freeze premium members will be auto billed on an annual basis based on the anniversary of their initial premium membership start date. A renewal notice will be e-mailed to members 15 days before the expiration date. The expiration/renewal date for your account is displayed in your Member Preferences.
Q: What is Freeze's Privacy Policy?
A: Click Here.
See Also: My Account.
Q: What is Freeze's refund policy on subscriptions?
A: Freeze adheres to a strict 10 calendar day refund policy. If within 10 calendar days, you are not satisfied with your subscription, you can email or mail customer service to request a refund. For more information, please review our refund policy.